Legal

Privacy Policy

Overview Last Updated: 15 March 2026 Welcome to EasyNomics. We understand the importance of your personal information and are committed to protecting your privacy. This policy aims to explain how Createch Intelligence ("Createch," "we," or "us") collects, uses, stores, and shares your personal information when you use the EasyNomics application (the "Application"). What Information Do We Collect? We collect your information through the following channels and methods: Identity and Login Information To provide a seamless experience, we support multiple authentication methods. - Social Login: We allow you to log in using third-party providers including Google, GitHub, Discord, and LinkedIn. When you use these services, we collect your email address, name, and profile picture as permitted by your account settings and the scopes you grant. We do not store your passwords for these third-party accounts. - Standard Login: If you choose to register with an email and password, we securely store your email address and an encrypted (hashed) version of your password. Device and Access Records When you operate the Application, we automatically record information about your request sources, including: - Internet Protocol (IP) address - Device model and Operating System - Time and date of your visit - Time spent on the Application Location Data The Application collects your device's approximate geographical location. This data is used solely to determine your region for localized content and relevant recommendations. We do not track your precise real-time movements. Analytics Data We use Google Analytics and Cloudflare to collect anonymous usage data. This helps us analyze user behavior trends (e.g., active users, retention rates) to improve performance. - Note: Unlike some other services, we do not record your mouse trajectories, keystrokes, or screen contents. Server Logs Our servers retain log files containing request details for security auditing and performance monitoring purposes. How Do We Use Your Information? The collected information is used for the following purposes: Service Provision & Personalization To verify your identity, maintain your session, and provide personalized content or recommendations based on your approximate location. App Improvement To optimize the user interface and functional logic based on aggregated user behavior and data analysis. No AI/ML Training We explicitly state that we do not use your personal data, content, or usage logs to develop, improve, or train generalized Artificial Intelligence (AI) and/or Machine Learning (ML) models. Customer Service & Support To respond more efficiently to your inquiries, technical support requests, or feedback sent to us. Notifications To send you important information, required notices, and marketing promotions (where you have opted in) via the contact information provided. Data Sharing and Disclosure We do not sell, trade, or transfer your information to outside parties. Exceptions include: Service Providers We share non-sensitive information with trusted third parties who assist us in operating our Application. - Cloudflare: Used for content delivery (CDN), security (WAF), and basic analytics. - Google Analytics: Used for aggregated user behavior analysis. These third parties have agreed to keep this information confidential and use it only for the purposes we specify. Legal Compliance We will disclose information where required by law, such as to comply with a subpoena, government request, or to protect our rights, property, or safety. Data Retention Policy We follow the principle of data minimization: - User Provided Data: We retain your account data for as long as you use the Application and for a reasonable time thereafter. - Server Logs: Logs containing IP addresses and request records are retained for a limited period (e.g., up to 30 days) for security auditing, after which they are deleted or anonymized. Information Security We employ multiple security measures to protect your personal information: - Encryption: We use HTTPS (SSL/TLS) encryption to ensure data security between your device and our servers. - Protection: We utilize Cloudflare to defend against malicious attacks and unauthorized access. - Access Control: We restrict internal employee access to sensitive user data to authorized personnel only. Third-Party Links The Application may contain links to third-party websites or services. These third-party sites have independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Children's Privacy The Application does not knowingly solicit data from or market to children under the age of 13. - COPPA Compliance: If we discover that a child under 13 has provided personal information without parental consent, we will immediately delete this from our servers. Parents or guardians may contact us at [email protected] to request data deletion. Your Consent and Changes By using the Application, you consent to this Privacy Policy. If we decide to change our privacy policy, we will post the updates on this page. Continued use of the Application is deemed approval of all changes. Contact Us If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at: EasyNomics Support

Terms of Service

1. Overview Last Updated: 18 March 2026 These Terms of Service ("Terms") govern your access to and use of the EasyNomics web application (the "Service") provided by Createch Intelligence ("Service Provider", "we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service. 2. Accounts and Access To access certain features of the Service, you must register an account. 2.1 Account Ownership - Ownership: All EasyNomics accounts remain the sole property of Createch Intelligence. - Usage Rights: The account serves strictly as a login credential for accessing the Service. Completing the registration process grants you a limited, non-transferable, and revocable permission to use the account. 2.2 Third-Party Login (Social Login) We support login via third-party providers (Google, GitHub, Discord, LinkedIn). - Reference to Third-Party Terms: When you use these services to authenticate, your use of those authentication methods is subject to the Terms of Service and Privacy Policies of the respective third-party providers. We encourage you to review their terms before connecting your account. 2.3 Account Security - You are responsible for maintaining the confidentiality of your login credentials. - You are fully responsible for all activities that occur under your account. 2.4 Prohibition on Account Sharing - Strict No-Sharing Policy: Your account is for your personal use only. - Sharing your account credentials (username/password) or session access with others is strictly prohibited. - Consequence of Violation: We reserve the right to terminate or suspend your account immediately and without prior notice if we detect or reasonably suspect account sharing activity. 2.5 Free Trial Eligibility - One Trial Per Person: Free trial eligibility is limited to one trial account per individual. Each person is entitled to only one free trial period. - Prohibition on Repeated Registrations: Repeatedly registering new accounts to obtain multiple free trials is strictly prohibited. - Account Closure: Violation of this policy will result in the closure of subsequently created accounts. We will preserve only the account we identify as the original account created by a single natural person. 3. AI Disclaimers and Academic Integrity The Service utilizes Artificial Intelligence (AI) to generate content, analyze data, and provide assistance. 3.1 AI Accuracy - No Guarantee: AI-generated content may contain errors, inaccuracies, or biases ("hallucinations"). The Service Provider makes no warranties, express or implied, regarding the accuracy, reliability, or completeness of any content generated by the AI. - User Verification: You should independently verify any information provided by the Service before relying on it. 3.2 Academic Consequences - User Responsibility: You are solely responsible for how you use the content generated by the Service. - Academic Integrity: The Service is a tool for assistance and learning. The Service Provider is NOT responsible for any academic consequences resulting from your use of the Service, including but not limited to allegations of plagiarism, academic dishonesty, disciplinary actions, or failing grades. You must adhere to your institution's academic integrity policies when using AI tools. 4. Intellectual Property Rights Our Rights The Service, including its source code, design, trademarks, graphics, and text, is the property of the Service Provider and is protected by copyright laws. Your Rights & No AI Training You retain ownership of the data you input into the Service ("User Content"). - No AI Training: We explicitly agree that we will NOT use your User Content to train, fine-tune, or improve generalized Artificial Intelligence (AI) or Machine Learning (ML) models without your explicit, written consent. 5. Acceptable Use You agree not to use the Service to: - Violate any laws or regulations. - Infringe upon the rights of others. - Transmit viruses, malware, or any other malicious code. - Interfere with or disrupt the integrity or performance of the Service. - Attempt to breach, bypass, or interfere with any AI safety, security, or access control systems, or attempt in any way to obtain, infer, analyze, or exploit system prompts, internal instructions, model parameters, or other protected information. 6. Service Availability and Updates - Web-Based Service: This is a web-based application. We do not guarantee that the Service will be compatible with all browsers or devices. - Updates: We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice. - Connectivity: You are responsible for obtaining the internet connection necessary to use the Service. We are not responsible for service interruptions due to network issues. 7. Limitation of Liability The Service is provided on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permitted by law, the Service Provider shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation: - Loss of profits, data, use, or goodwill. - Any errors or omissions in the AI-generated content. - Any academic penalties or professional consequences incurred by the user. 8. Termination We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms (specifically the Account Sharing prohibition). Upon termination: - Your right to use the Service will immediately cease. - You will not be entitled to a refund of any fees paid if your account is terminated for a violation of these Terms. 9. Changes to These Terms We may update our Terms of Service from time to time. We will notify you of any changes by posting the new Terms on this page. Your continued use of the Service after any modifications to the Terms constitutes your acceptance of the new Terms. These terms are effective as of 2026-02-15. 10. Contact Us If you have any questions or suggestions about our Terms of Service, please contact us at: EasyNomics Support

Refund Policy

1. Overview Last Updated: 15 March 2026 This Refund Policy outlines the terms and conditions under which Createch Intelligence (Createch, we, us) may issue refunds for payments made for our products. By purchasing any of our products, you acknowledge and agree to the terms set forth below. 2. Eligibility for Refunds You may be eligible for a refund under the following circumstances: - Technical Failure — You were charged due to a verified payment processing error, duplicate charge, or system malfunction on our end. - Service Unavailability — A prolonged and material disruption to our services, as determined solely by Createch, prevented you from accessing core features for a significant portion of your purchased service period. - Cancellation Within Cooling-Off Period — You request cancellation and a refund within 48 hours of your initial purchase, provided you have not made substantive use of premium features during that period. 3. Refund Calculation Where a refund is approved, the following terms apply: 3.1 Immediate Termination of Access Upon approval of a refund request, your access shall be terminated immediately. Access to all premium features and content will cease at the point of termination. 3.2 Non-Refundable Processing Fee All payments are processed through Stripe. A processing fee of 6.2% of the original purchase cost is non-refundable under any circumstances. This fee is retained to cover third-party payment processing charges incurred at the time of the original transaction. 3.3 Pro-Rata Deduction The refundable amount shall be calculated on a pro-rata basis according to the number of days elapsed since the start of the purchased service period. The formula applied is as follows: Refund Amount = (Original Cost − Processing Fee) × (Remaining Days ÷ Total Days in Service Period) Where: - Original Cost = the amount charged for the purchased service period - Processing Fee = 6.2% of the Original Cost - Remaining Days = Total Days in Service Period − Days Used - Days Used = number of calendar days from the service start date to the date the refund is approved (inclusive) All calculations are performed manually by our team and rounded to two decimal places. 3.4 Refund Method Approved refunds shall be returned to the original payment method used at the time of purchase. Please allow 5–10 business days for the refund to appear on your statement, depending on your payment provider. 4. Non-Refundable Circumstances Refunds shall not be issued in the following cases: - You have used a substantial portion of the purchased service period (generally more than 50%). - You simply changed your mind or no longer wish to use the service after the 48-hour cooling-off period. - Your account was suspended or terminated due to a breach of our Terms of Service (see Section 5). - You failed to request a refund in a timely manner; charges for elapsed service periods are non-refundable unless exceptional circumstances apply. - Any order placed using a promotional code or discount, and any complimentary service period. 5. Termination Without Refund Createch reserves the right to terminate your access immediately and without refund in the event of: - Violation of Terms of Service: including but not limited to misuse of the platform, fraudulent activity, or conduct that harms other users or the integrity of our services. For full details, please refer to our Terms of Service. - Abuse of Refund Policy: repeated or excessive refund requests indicating a pattern of misuse. - Account Sharing or Redistribution: unauthorised sharing of account credentials or redistribution of premium content. - Chargebacks or Payment Disputes: initiating a chargeback or payment dispute with your bank or card issuer without first contacting our support team. In such cases, your account will be permanently suspended. 6. How to Request a Refund To submit a refund request, please contact our support team through one of the following channels: - Live Chat: available on our homepage or support page When submitting your request, please include your registered email address, the date of the charge in question, and a brief description of the reason for your refund request. Our team will review your case and respond within 3 business days. 7. Amendments Createch reserves the right to amend this Refund Policy at any time. Any changes will be published on this page with an updated revision date. Continued use of the service following any amendments constitutes acceptance of the revised policy. If you have any questions regarding this policy, please do not hesitate to contact our support team.